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Chilli

Chilli

Creative Intelligent Marketing
4.6

Sunshine Coast, Queensland, Australia

10-49

1994

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Chilli Marketing is a Sunshine Coast based, full-service digital marketing agency with more than 30 years of local experience. As a family owned and managed agency, we combine strategic thinking, creative execution and genuine client care to help businesses grow with clarity and confidence.

What sets Chilli apart is our 100% in-house team. Clients work with one coordinated team rather than disconnected suppliers, giving every project stronger communication, consistency and accountability.

Our key areas of expertise include:

  • Marketing strategy designed around business goals, audience behaviour and growth opportunities
  • SEO and content marketing to improve visibility, search performance and website traffic
  • Google Ads, Meta Ads and Amazon Ads focused on measurable results and ongoing optimisation
  • Website design and development built around user experience, brand positioning and conversion
  • Social media management to strengthen awareness, engagement and trust
  • Branding and graphic design that helps businesses look professional and memorable
  • Photography and videography through our creative production partner, Pepper Productions

Our process starts with understanding the client’s business, market, audience and goals. From there, we research, plan and build a tailored marketing approach that aligns with the client’s budget, priorities and stage of growth.

Our work process includes:

  • Discovery and strategy planning
  • Competitor, audience and performance review
  • Clear campaign direction and content planning
  • Creative development and asset production
  • Website, SEO, advertising or social media implementation
  • Regular reporting, optimisation and communication

Chilli’s approach is both data-led and human-led. We use insights, analytics and tools to guide decisions, while applying real marketing experience and creative thinking to ensure the work feels relevant, engaging and purposeful.

Our principles are built around honesty, transparency, accountability and long-term partnerships. We believe clients should understand what is being done, why it matters and how it supports their broader business goals.

For Sunshine Coast businesses and organisations across Australia, Chilli Marketing offers the depth of a full digital team with the care, accessibility and local understanding of a trusted agency partner.

Client business size
Budget per project
Any
Project duration
  • Any
Geographic focus
  • Australia
Languages
  • English
Success stories

Challenge

MagicEzy had a strong global product range, but their website needed to perform better as a direct eCommerce sales channel. The goal was to increase website sales, improve conversion rates, strengthen organic visibility, support product education and reduce missed revenue from cart abandonment.

Solution

Chilli created a connected eCommerce growth strategy across Shopify website design, SEO, Google Ads, AI Search content, paid social, email marketing and abandoned cart optimisation. The campaign focused on improving the full customer journey, from product discovery through to online purchase.

Result

MagicEzy achieved 468.64% online store revenue growth across the campaign period, with a 65.88% revenue increase within one month of launching the new Shopify website. Organic traffic grew by 124.24%, Google Ads purchases increased by 3,774.19%, and email flow revenue grew by 190% in 90 days.

Challenge

WOW Wipes wanted to make their Black Friday Cyber Monday sale their strongest yet. The goal was to grow total campaign revenue, increase new customer acquisition, improve year-on-year performance and push the limits of what the sale could achieve across Google, Meta and email marketing.

Solution

Chilli developed a connected eCommerce campaign using Google Ads, Meta Ads and email marketing. The team built a clear Black Friday plan, grew customer lists throughout the year, created campaign assets, reviewed offers and messaging with WOW Wipes, and used customer insights to make the sale more relevant and effective.

Result

WOW Wipes achieved a 16% increase in campaign revenue year on year. Google Ads ROAS increased by 28.24%, moving from 15.5 in 2024 to 22.03 in 2025. Meta Ads ROAS increased by 147.23%, while EDM revenue grew 4.83% year on year and contributed to 25% of total BFCM revenue.

Our clients
Sunshine Coast, Queensland, Australia agency Chilli helped Pacific Lutheran College grow their business with SEO and digital marketing
Sunshine Coast, Queensland, Australia agency Chilli helped Wow Wipes grow their business with SEO and digital marketing
Sunshine Coast, Queensland, Australia agency Chilli helped Kings Beach Surf Club grow their business with SEO and digital marketing
Sunshine Coast, Queensland, Australia agency Chilli helped Rockcote grow their business with SEO and digital marketing
Sunshine Coast, Queensland, Australia agency Chilli helped Careview grow their business with SEO and digital marketing
Sunshine Coast, Queensland, Australia agency Chilli helped Sunshine Coast Mazda grow their business with SEO and digital marketing
Reviews

5

The average rating is based on reviews from both Google Maps and Semrush.
Carmen Nielsen
on
Sep 7, 2023

We are so incredibly grateful to Chilli for their outstanding work throughout our entire branding and website development journey. From our re-branding to the development of our platform, and the creation of audio and video content, the experience has been nothing short of seamless. Choosing Chilli for our organisation was undoubtedly the best decision we've made. The team they've assembled is nothing short of amazing, and we owe a significant part of our success to their dedication and expertise. We would like to extend our gratitude to Fran, Damian, Darren and the entire Chilli and Peppers Team. Your commitment to our project has been unwavering, and your passion for what you do shines through in every aspect of your work. You've not only met out expectations but exceeded them in every possible way. Chilli has not only helped us create a brand, platform and content that we are proud of but also become an integral part of our journey. We are so excited to continue this journey alongside you all. You are all incredible, and we will forever be grateful to you for helping us reach new heights. Thank you team!

Kings Beach Surf Club
on
Sep 19, 2023

Kings Beach Surf Club’s experience with Chilli has been fantastic. We initially reached out to Chilli for our brand rollout, and from there we have been working together on several other incredible projects. Right from the first moment we met with Darren, it’s been a great experience. Darren’s and the team's ideas right in our first conversation set us up to succeed. At Chilli, they always make you feel comfortable, simply by their knowledge and experience. They are always happy for us to come into the office, sometimes on really short notice. They were fantastic and we were comfortable from the minute we stepped in the door.

Anthony Sinclair
on
Oct 28, 2024

This is an amazing company with highly skilled, well trained and organised staff. They found a solution for my business that I did not think was possible for the value they offer. Why hire a marketing person with just one skill set when Chilli can provide a range of services and solutions within a reasonable budget? The competitive advantage they have with their own production company- Pepper Productions makes for seemless execution for content creation. Great company- could not recommend them highly enough.

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