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18th Digitech

18th Digitech

Connect - Engage - Convert
4.7

Sydney, New South Wales, Australia

50-249

2011

Open agency’s LinkedIn

18th Digitech is an award-winning digital agency offering complete end-to-end eCommerce solutions that empower businesses to thrive in the digital landscape. With over 10 years of hands-on experience, a portfolio of 150+ successful eCommerce projects, and a base of 350+ satisfied clients, we specialize in building high-performance online stores and delivering impactful digital growth strategies.

As an Adobe Gold Solutions Partner, we bring deep expertise in Adobe Commerce, along with strong capabilities in Shopify and BigCommerce. Our solutions are custom-built to meet your unique business goals—whether you're starting from scratch or scaling an established digital brand.

We take a 360° approach to digital commerce, combining technology, design, and marketing to drive measurable outcomes. Our service offerings include:

  • eCommerce Development (Adobe Commerce, Shopify, BigCommerce)
  • Performance Marketing & Pay-Per-Click (PPC)
  • Brand Marketing & Conversion Strategy
  • CRM Automation for streamlined customer journeys
  • End-to-end Digital Strategy Consulting

What sets us apart is our integration of AI-powered solutions designed specifically for modern eCommerce. From AI-driven SEO and content strategies to intelligent product recommendations and automated campaign optimization, we help brands unlock the next level of digital performance. By combining innovation, technology, and strategy, we ensure your eCommerce presence is not just competitive—but future-ready.

Budget per project
Starting from $1,000
Project duration
  • Starting from 1-3 months
Geographic focus
  • Australia
  • India
Languages
  • English
Success stories

Challenge

The legacy platform of the brand struggled to meet evolving customer expectations, leading to inefficiencies across inventory management and order fulfilment. 1. Stagnant App Conversion Good visits but incomplete purchases, indicating poor conversion rates and buying journey gaps. 2. Restricted App Growth Failed to attract and retain users, limiting its reach and engagement. 3. App Session Growth Futile frequency and duration of user sessions reflecting low user interest.

Solution

App UI/UX optimisation - Streamlined design and navigation to boost engagement and drive smoother user journeys. Enhanced App based tracking for Meta & Google - Implemented robust tracking to improve attribution, campaign performance, and user behavior insights. Specific offer for App users - Introduced exclusive in-app deals to encourage downloads and boost conversions. App specific Paid campaign - Ran targeted ad campaigns focused solely on driving app installs and in-app actions.

Result

15% improvement in Mobile App Conversions in six months. 36% improvement in Mobile App Sessions in six months. 15% improvement in Mobile App Revenue in six months. 40% improvement in Conversion Rate in six months.

Reviews

5

The average rating is based on reviews from both Google Maps and Semrush.
Andrew Owen
on
Jan 15, 2024

Amazing company to work with. The team is very capable, not only do they meet our website requirements they often exceed them. I would have no hesitation recommending them for a website build.

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